Terms of sale

📑 Terms of Sale

1. General

These Terms of Sale govern the purchase of products from éloria.store (“we”, “our”, “us”) through our website www.eloriastore.fr . By placing an order, you agree to be bound by these Terms.

2. Products

We make every effort to display as accurately as possible the colors, images, and descriptions of our products. However, we cannot guarantee that your device’s display accurately reflects the products. All products are subject to availability.

3. Orders & Contract

By placing an order, you confirm that all information provided is accurate and complete.
Your order represents an offer to purchase a product, which we may accept or reject.
An order confirmation email does not constitute acceptance; acceptance occurs when we dispatch the product(s).

4. Prices & Payment

All prices are shown in [currency] and include applicable taxes unless otherwise stated.
We reserve the right to change prices at any time.
Payment must be made at the time of order via the payment methods provided on our website.

5. Shipping & Delivery

  • Processing time: up to 48 hours (excluding weekends and holidays).

  • Delivery time: 7–14 business days, depending on destination.
    We are not liable for delays caused by customs, strikes, or events outside our control.

6. Customs & Import Duties

International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer.

7. Risk & Ownership

Risk of loss passes to you once the products are delivered to the carrier.
Ownership transfers once full payment has been received.

8. Returns & Refunds

Please refer to our Return Policy for detailed information regarding eligibility, process, and conditions.

9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products.
Our liability is limited to the purchase price of the product in question.

10. Governing Law & Jurisdiction

These Terms of Sale are governed by French law.
In case of dispute, French courts shall have exclusive jurisdiction, unless mandatory consumer protection laws of your country of residence provide otherwise.

11. Contact

For any questions regarding these Terms of Sale, please contact us at:
Email: support@eloriastore.fr
Address:10 Avenue Alexandre de Lavergne,Merville-Franceville-Plage